OS DESAFIOS DA EMPRESA LINHAS AÉREAS DE MOÇAMBIQUE (LAM) NA IATA: RECOMENDAÇÕES PARA MOÇAMBIQUE
OS DESAFIOS DA EMPRESA LINHAS AÉREAS DE MOÇAMBIQUE (LAM) NA IATA: RECOMENDAÇÕES PARA MOÇAMBIQUE
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DOI: https://doi.org/10.22533/at.ed.7582401048
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Palavras-chave: Linha Aérea de Moçambique. IATA. Recomendações.
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Keywords: Mozambique Airline. IATA. Recommendations.
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Abstract: The study addresses the challenges of the company Linhas Aéreas de Moçambique (LAM) at IATA: Recommendations for Mozambique. Its general objective is to understand the challenges of the company Linhas Aéreas de Moçambique at IATA. Specific objectives: Identify the mission of the company Linhas Aéreas de Moçambique at IATA; Examine the failure of the company Linhas Aéreas de Moçambique at IATA and; propose the improvement of the company Linhas Aéreas de Moçambique at IATA. For this research, it was explanatory, with a mixed approach (qualitative and quantitative). Regarding the procedures adopted for data collection, this study was based on the tax questionnaire, bibliographic review and documentary analysis. The population under study was from the City of Lichinga and City of Maputo, in Mozambique Airlines and National Directorate of Transport and Security/ Ministry of Transport and Communications in 2023, in a universe of 37 employees. The research population was made up of those responsible for the sectors. This research involved 5 participants, distributed as follows: 3 employees from the National Directorate of Transport and Security/MTC and 02 employees from the company Linhas Aéreas de Moçambique. The choice of participants was intentional and for convenience, due to the fact that they had privileged information about the subject under study. The documents analyzed were reports, magazines and videos. Data processing and discussion were carried out using the content analysis technique.
- Eusébio Pires Lourenço
- Viegas Wirssone Nhenge