LIDERANÇA EM ENFERMAGEM E A GESTÃO DO BULLYING NAS EQUIPAS
LIDERANÇA EM ENFERMAGEM E A GESTÃO DO BULLYING NAS EQUIPAS
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DOI: https://doi.org/10.22533/at.ed.511132503068
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Palavras-chave: Liderança; Gestão; Bullying; Enfermagem.
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Keywords: Leadership; Management; Bullying; Nursing
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Abstract: Bullying is expected to occur in various work environments, particularly in nursing teams, and has significant impacts on patient safety, the nursing profession, and healthcare organizations. This is a real problem and its incidence is continually being investigated, although the true extent of the phenomenon is unknown due to underreporting (Borges, E.; et al., 2024). It is likely to occur in various work environments, particularly in nursing teams and healthcare organizations. Objective: The objective of this review was to analyze the impact of nursing leadership on the management of bullying in teams. Review method: The scoping review methodology proposed by the Joanna Briggs Institute (JBI) was chosen. The search process, analysis of the relevance of studies, and data extraction and synthesis were carried out by independent reviewers. The review will consider studies that reflect the impact of nursing leadership on the management of bullying in teams, excluding all articles that do not meet this criterion. Presentation and interpretation of results: All eight articles found that, directly or indirectly, nursing leadership management and organizational culture are a significant source of power that allows nurses to engage in workplace bullying behaviors. Therefore, prompt intervention by the nursing leader to identify and resolve the conflict should be necessary, as inaction on the part of the leader further perpetuates the conflict in the workplace. Participants who had to deal with complex situations appreciated the sensitivity, support, and opportunity to share their experiences with the nursing manager. Institutional support was identified as crucial. Leaders indicated that early recognition of the phenomena and understanding of legal and professional aspects are essential skills (Luca, C. et al., 2023). Conclusion: There are few studies investigating the impact of nursing leadership on the management of bullying prevention in teams. Bullying requires a holistic approach, focusing on both nurses and the organization. Research in different health contexts can provide insights into the broader organizational and cultural factors that influence bullying. The findings recommend several strategies that are relevant to nursing managers/leaders and healthcare organizations to manage bullying at work (annual employee evaluation, departmental meetings, debriefings, encouraging reporting of workplace bullying cases in order to break the silence, etc.). Recognizing the faint signal of emotional impact is crucial for nurse leaders, as addressing bullying assertively and offering support to those affected can foster resilience.
- Marlene Rutília Serpa Morais Ribeiro