INDICADORES DE RESULTADOS HUMANÍSTICOS EM FARMÁCIA CLÍNICA
INDICADORES DE RESULTADOS HUMANÍSTICOS EM FARMÁCIA CLÍNICA
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DOI: https://doi.org/10.22533/at.ed.8872416022
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Palavras-chave: Serviço de Farmácia Hospitalar; Indicadores de Qualidade em Assistência à Saúde; Indicadores de Qualidade de Vida.
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Keywords: Pharmacy Service, Hospital; Quality Indicators, Health Care; Indicators of Quality of Life.
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Abstract: Introduction: The measurement of clinical pharmacy service outcomes is conducted through quality indicators. Although many studies address economic and clinical indicators in clinical pharmacy, there is a notable gap in considering humanistic indicators. This study aims to understand how humanistic aspects are measured and evaluated in clinical pharmacy. Methods: We conducted an integrative review with the guiding question: "What are the main humanistic outcome indicators used in studies assessing the quality of clinical pharmacy services?". The consulted databases were Pubmed, BVS, Cochrane Library, Periódicos Capes, and Web of Science. Original articles addressing humanistic outcome indicators in studies on the quality of clinical pharmacy services were selected, with full texts available in the databases, published in the last 10 years, and in English, Portuguese, or Spanish. Results: The search resulted in 32 articles, distributed among Pubmed (07), BVS (15), Cochrane (01), and Periódicos Capes (09), with no records in Web of Science. After excluding duplicates and applying inclusion and exclusion criteria, three studies were included. Patient satisfaction and quality of life were unanimously highlighted as outcome measures. These indicators can be measured through validated instruments such as SF-36, WHOQOL-BREF, and EQ-5D. Other relevant indicators include treatment adherence, patient knowledge about health or medications, and health-related quality of life (HRQOL). Conclusions: Indicators related to humanistic outcomes in clinical pharmacy were identified.
- Leonardo Teodoro de Farias
- Pryscila Rodrigues Moreira
- Ana Carolina Figueiredo Modesto