El turismo ante la disrupción: Profesionalización y tecnologías emergentes como ejes estratégicos
El turismo ante la disrupción: Profesionalización y tecnologías emergentes como ejes estratégicos
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DOI: https://doi.org/10.22533/at.ed.3681725090614
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Palavras-chave: Profesionalización turística, tecnologías emergentes, formación continua, competencias digitales, innovación educativa, disrupción.
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Keywords: Tourism professionalization, emerging technologies, continuing education, digital competencies, educational innovation, disruption
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Abstract: This study examines the current challenges of professionalization in tourism amid technological disruption, changes in the labor market, and new demands for lifelong learning. The research aimed to identify key educational gaps and explore the role of emerging technologies as strategic tools for developing relevant competencies in the tourism sector. A qualitative documentary analysis was conducted, reviewing recent academic and institutional sources focused on the relationship between professional training, digital transformation, and knowledge management in tourism. Findings reveal a gap between educational content and market needs, as well as weak integration of technical, digital, and socio-emotional skills. Tensions were found among educational models, limitations in continuing education, and digital divides that hinder the adoption of new technologies. The study also documents a growing but uneven use of tools such as artificial intelligence, augmented reality, and virtual platforms in tourism management and educational processes. The conclusions highlight the need for more flexible, inclusive, and territorially grounded educational models based on knowledge economy principles, digital skills, and lifelong learning. Future empirical research is recommended to assess the real impact of these changes on the quality and relevance of professional development in tourism.
- Nancy Testón Franco
- Alejandra Vega Barrios
- Roberto Estrada Bárcenas
- Jair Emmanuel Onofre Sánchez