LOGISTICS MANAGEMENT IN THE ADEQUACY OF PROCESSES IN A FOOTWEAR DISTRIBUTION CENTER IN MACEIÓ, AL

• DOI: 10.22533/at.ed.2163172327071

• Palavras-chave: Adequacy of Processes. Logistics Management. Operational Management. Organizational Processes.

• Keywords: Adequacy of Processes. Logistics Management. Operational Management. Organizational Processes.

• Abstract:

  The contemporary market scenario has demanded from companies and their managers a unique strategic vision in the management and conduction of operational sectors. In this context, logistics management plays an essential role in improving business performance in an increasingly competitive market. When companies directly depend on the efficiency and effectiveness of sectors related to logistics, operational processes must be oriented towards the continuous improvement of daily attributions. In the city of Maceió/AL, a shoe company depends intrinsically on the efficiency of its distribution center, given that several products are received, processed, organized and shipped daily. However, even with consolidated functions and assignments, there are problems that directly affect the effectiveness of logistics management, such as: adequacy of the order of arrival of products, detailed checking of goods, lack of standardization of some procedures, among others. Therefore, this work aims to carry out the analysis of the logistics management of this distribution center, with the aim of identifying and adapting the organizational processes, in order to propose improvements for the company's management. This way, it was necessary to establish a case study in the selected company, so that the daily processes of the logistics sector could be identified and highlighted, in addition to a qualitative analysis of the information collected for the proposition of structured improvements. The results show that logistics management must be constantly evaluated and adapted, so that its operational processes do not affect the efficiency and effectiveness of organizations.