The project management and the Human error

• DOI: 10.22533/at.ed.73522030515

• Palavras-chave: Human Error, the Rasmussen model, Project Management, Knowledge Management, Engineering Management

• Keywords: Human Error, the Rasmussen model, Project Management, Knowledge Management, Engineering Management

• Abstract:

  Based on the framework of the Rasmussen model, this research focused on establishing a relationship between human error and project success to execute error detection, particularly concentrating on the causes associated with the project development systems and practices used.

  The applied research involved a strategic sample of two companies, 14 projects under execution and 68 stakeholders playing different roles in projects. Therefore, documentary evidence and stakeholder perceptions were collected through surveys and semi-structured interviews to assess the occurrence of human errors and their impact on project success regarding time, scope, cost, quality and management. Furthermore, the Rasmussen model and its supporting analysis tools were implemented to foster decision-making and cognitive processes.

  Results indicated that the research successfully identified root causes of the error and their relationship with automation-based decision-making and defined compliance 

• Número de páginas: 15