Gestão em processos sustentáveis: a importância das Soft Skills na melhoria da produtividade e promoção da qualidade de vida nas gerações "Z" e "Millennials"
Gestão em processos sustentáveis: a importância das Soft Skills na melhoria da produtividade e promoção da qualidade de vida nas gerações "Z" e "Millennials"
DOI: https://doi.org/10.22533/at.ed.1422519035
Palavras-chave: geração z, produtividade, soft skills, qualidade de vida
Keywords: generation z, productivity, soft skills, quality of life
Abstract: Introduction: In the dynamic scenario of the 21st century, generations "Z" and "Millennials" face unique challenges, requiring skills beyond technical knowledge, Soft Skills. These skills emerge as catalysts to overcome previous paradigms and mitigate work-related mental disorders, such as burnout. Objective: To investigate the impact of soft skills, including the development of socio-emotional skills, since university, to not only boost productivity, but also improve the quality of life and health of young people. Methodology: Systematic review following the PRISMA recommendation, with 5 methodological steps to ensure rigor and reproducibility. Steps included defining the research question (PICO method) and keywords, Boolean search scheme ("generation" AND "soft skills" AND "work" AND "quality of life"), selection of articles in the Pubmed, Science Direct, Lilacs and Google Scholar portals. Finally, analysis of the results via spreadsheets to generate the results and discussion of the article. Results: 16 articles were found, with 4 meeting the selection criteria. Additionally, 5 articles were included for theoretical complementation. Discussion: Young people need to adapt to the world of work in the era of economy 4.0, marked by volatility, uncertainty, complexity and ambiguity (VUCA). These changes affect entry into the job market, causing insecurities, uncertainties and impacts on quality of life and mental health. Conclusion: given the complexity of economy 4.0, young people face challenges in the job market, affecting quality of life and mental health. Soft Skills are crucial for this adaptation. Universities should integrate them into the curriculum, and academic programs should emphasize personal development to ensure an effective transition
- LUCIANO HENRIQUE PINTO
- Emily Nefertiti Balbinot
- Karol Arias Fernandes
- Emmanuela Regina Silveira
- Bruno Yuri Cavali
- Roseli Terezinha Cunhago
- Ana Paula Pezzin
- Fernando Novais da Silva