EVOLUTION AND TRENDS IN MANAGEMENT SYSTEMS BASED ON INTERNATIONAL STANDARDS

• DOI: 10.22533/at.ed.1351927038

• Palavras-chave: Atena

• Keywords: ISO standards; management system; quality; risk.

• Abstract:

  The quality concept started

  mainly with the statistical control of products.

  Then it was continued with the quality assurance

  to apply it to the continuous improvement

  process. However, since the emergence of

  standardized management systems in the 80s,

  the schemes, and reference standard of the

  operation and management of these systems

  have changed, being those issued by ISO

  (International Organization for Standardization)

  the most recognized and applied. In this work,

  the evolution and trend of the management

  systems in organizations are analyzed based

  on the modifications in the ISO 9001 and 14001

  standards.

• Número de páginas: 15