APLICAÇÃO DAS FERRAMENTAS DE QUALIDADE PDCA E KAIZEN NA MELHORIA DO PROCESSO DE GESTÃO E CONTROLE DE ESTOQUE: UM ESTUDO DE CASO EM EMPRESA ESTATAL
APLICAÇÃO DAS FERRAMENTAS DE QUALIDADE PDCA E KAIZEN NA MELHORIA DO PROCESSO DE GESTÃO E CONTROLE DE ESTOQUE: UM ESTUDO DE CASO EM EMPRESA ESTATAL
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DOI: https://doi.org/10.22533/at.ed.9182627041
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Palavras-chave: Gestão de Estoques; Gestão de Qualidade; Melhoria Contínua; Kaizen; PDCA;
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Keywords: Inventory Management, Quality Management, Continuous Improvement, Kaizen, PDCA.
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Abstract: Currently, maintaining inventory aligned with the needs of a company's demand and operations is paramount for calculating the service level offered. This is achieved through the use of correct inventory management and control methods, as well as quality management, aimed at promoting continuous process improvement. To this end, a case study was conducted to evaluate the implementation of quality tools (PDCA and KAIZEN) in the inventory management and control sector of a major research institute located in the city of São Paulo.
- MOACIR DE FREITAS JUNIOR
- Naira Marins Benson
- Luiz Claudio Gonçalves