A aplicação da Inteligência Emocional no exercício da liderança organizacional
A aplicação da Inteligência Emocional no exercício da liderança organizacional
DOI: https://doi.org/10.22533/at.ed.01824271219
Palavras-chave: Liderança organizacional. Inteligência emocional. Competências da inteligência emocional. Exercício da liderança
Keywords: Organizational leadership. Emotional intelligence. Emotional intelligence skills. Leadership exercise.
Abstract: The article presents the results of a study that investigated Emotional Intelligence (EI) in professionals who lead work teams in organizational contexts. The use of EI in the exercise of leadership refers to the leader's ability to identify their own feelings and those of others, to be self-motivated and to manage emotions well within themselves and in their respective relationships. Such ability materializes through a set of skills and abilities that support an emotionally intelligent and effective performance. The study, of a theoretical-empirical nature, was developed using a qualitative research approach, along with 42 labor market leaders, identified through networking and the resulting snowball effect. The data collection instrument used was an EI self-assessment test developed and validated specifically for professionals in leadership positions. The diagnosis resulting from the test found which competencies/skills were present and which were absent in the group of leaders. This identification allowed for reflections and analyzes regarding the effects of such competencies/skills on the way leaders manage their own emotions (intrapersonal self-management) and the emotions of those being led (interpersonal heteromanagement) in the work context. The study added information for research on EI in the work context, contributing to demystify the old belief that, in this environment, emotions are noise that disrupt the rational functioning of the organization and should not be taken into account.
- Monik Rangel Carvalho
- Dalila Alves Corrêa
- Jose luiz Garcia Hermosila
- SILVIA HELENA CARVALHO RAMOS VALLADAO DE CAMARGO