TECHNOLOGY, PEOPLE, AND VALUE: A HUMAN APPROACH TO PRODUCTIVE MANAGEMENT

• DOI: https://doi.org/10.22533/at.ed.5157326050215

• Palavras-chave: Manufacturing, technology, value chain, technology management, production, human approach.

• Keywords: Manufacturing, technology, value chain, technology management, production, human approach.

• Abstract:

  The digital transformation of production systems, framed within the Industry 4.0 paradigm, has redefined production management, the value chain, and decision-making processes in organizations. This article analyzes the evolution of the role of the human factor throughout four historical stages of production management—from artisanal manufacturing to Industry 4.0—highlighting how technology, far from replacing people, has reconfigured their functions toward roles of greater cognitive and strategic complexity. Using a socio-technical approach, human-technological interaction is examined through an applied case study of additive manufacturing (3D printing), showing that the generation of productive value depends on the effective integration of human capabilities, digital tools, and management models. Likewise, a comprehensive learning path is proposed for the successful incorporation of people into intelligent production systems, structured around theoretical, heuristic, and axiological learning. The results of the analysis allow us to conclude that organizational competitiveness and sustainability in Industry 4.0 are conditioned not only by the level of technological adoption