METHODOLOGY TO IMPROVE INVENTORY MANAGEMENT THROUGH THE SYSTEMIC APPROACH: DESIGN OF A MOBILE APPLICATION FOR THE REGISTRATION AND COUNTING OF ITEMS

• DOI: https://doi.org/10.22533/at.ed.3174152421052

• Palavras-chave: TIC, Enfoque sistémico, Aplicación móvil, Inventario

• Keywords: ICT, Systemic approach, Mobile application, Inventory.

• Abstract: The completion of this work is based on the application of the systems analysis and design (ADS) methodology, contemplating a multi and interdisciplinary approach that involves all areas of influence, both human resources and knowledge in the application of computer technology, design of processes, as well as evaluation of alternatives that provide the best solution to improve inventory management. Information and Communication Technologies (ICT) directly influence the continuous improvement of business processes, so their implementation must be analyzed and evaluated in a broad context to obtain the best use. For this reason, it is a priority to work collaboratively with a methodology that maintains a comprehensive approach to the global panorama of any organizational problem, where not only the work of software programmers is taken into account for the sole reason of being a computational solution, but The ADS methodology is put into practice within the framework of the systemic approach of general systems theory (GST). In the case of SMEs in the commerce sector, it is very important and necessary to have technological tools that directly affect the optimization of their processes. Given this context, the design of a prototype for a mobile application is proposed as support in inventory management, to record the count and location of items within the warehouse administration, integrating the systemic approach and the application of ICT.