INNOVATION, TECHNOLOGY AND ORGANIZATIONAL PERFORMANCE: AN ANALYSIS IN THE INDUSTRY OF MINAS GERAIS

• DOI: https://doi.org/10.22533/at.ed.2164182420089

• Palavras-chave: Innovation, technology, quality management, information management and organizational performance.

• Keywords: Innovation, technology, quality management, information management and organizational performance.

• Abstract:

  This research aims to analyze and interpret the relationship between innovation, technology creation, quality management, information management and organizational performance in the Minas Gerais industry. In a market of increasing competitiveness and full of uncertainties, it is essential that organizations master these relationships in the search for new consumer markets and profitability for their business operations. The research highlights topics such as innovation, information technology, industry 4.0, internet of things and competitiveness, among others. A quantitative approach was used. The research data were collected through an e-survey questionnaire with a 5-point Likert scale, exclusively in the industry of the State of Minas Gerais. The applied analysis technique refers to the measurement model (Outer Model) and use of the structural equation software PLS (Partial Least Squares - Path Modeling) to successfully identify suitable conditions for the results. The findings of this study provided relevant information on how employees and members of companies must strengthen their collaboration to enhance their competitive advantages. The database consisted of 257 respondents, assessed on 34 variables, including 9 sociodemographic variables and 25 variables related to 5 constructs (Innovation, Technology Creation, Quality Management, Information Management and Organizational Performance). The success of the research is related to the objectives formulated based on the results, which demonstrate the tendency of respondents to agree with all statements related to the positive impact on organizational performance.