Indicators Based on Service Verification Sheets: Case Study in Vertical Buildings

• DOI: 10.22533/at.ed.3173332325092

• Palavras-chave: indicators, management, planning.

• Keywords: indicators, management, planning.

• Abstract:

  Planning and control are essential management activities for the success of the construction industry market. Continuous monitoring and monitoring of the development of a project must be carried out by professionals who actively participate in its execution, supporting the obtaining of process feedback indicators and advances in improving productivity. This study aims to verify the contribution of the data contained in the Service Verification Sheets (FVS's) to the development of indicators that serve as input for planning the execution of a vertical building. To this end, the documents completed during the verification of services relating to the fronts of hydro-sanitary installations were analyzed. Through the analysis carried out, it was verified that there were absences/deficiencies in the details of the projects, inadequacies in filling out the inspection documents and inefficiency of the FVS used to verify the services. From the analyzes obtained, it appears that important steps were neglected, important necessary checks were not inspected and, due to the lack of/deficient training and qualifications of the quality management team, inadequacies and subjectivity were detected in filling out the documents.