IMPACT OF THE APPLICATION OF SIX SIGMA IN PROJECTS DEVELOPED FOR MICROENTERPRISES
IMPACT OF THE APPLICATION OF SIX SIGMA IN PROJECTS DEVELOPED FOR MICROENTERPRISES
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DOI: https://doi.org/10.22533/at.ed.3174242426094
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Palavras-chave: Six Sigma, Proyectos, Impacto
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Keywords: Six Sigma, Projects, Impact
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Abstract: Six Sigma is a comprehensive methodology that employs statistical and management tools to optimize performance and maintain a competitive position in the market. Its main goal is to improve processes by identifying and solving problems, applicable to both operational and transactional processes within a company. The Six Sigma methodology is structured through the DMAIC cycle, which comprises five phases: Define, Measure, Analyze, Improve, and Control. This systematic approach is essential for achieving continuous and sustainable improvements in any type of organization (Harry & Schroeder, 2000; Pyzdek, 2003). Although Six Sigma is often associated with large corporations due to its focus on defect reduction and quality improvement, its application in small businesses and microenterprises can be equally beneficial. Projects carried out within the Six Sigma framework have demonstrated that small companies can achieve significant improvements in their operational processes by implementing the DMAIC cycle. These improvements not only optimize efficiency and reduce costs but also contribute to greater customer satisfaction and better positioning in the local market (Antony, 2006). Practical experience with DMAIC in real projects provides students with a deep understanding of how to apply theoretical concepts to real-world situations. This not only strengthens their technical and analytical skills but also teaches them teamwork, project management, and effective communication of their findings. Additionally, collaborating with small businesses allows students to contribute directly to the improvement of these organizations, providing valuable and practical solutions that can have a positive and tangible impact (Antony, 2006; Harry & Schroeder, 2000).
- Laura Martínez Hernández
- María Cristina Martínez Orencio
- Roberto Rosales Barrales
- José Antonio Rosales Barrales
- Claudia Ortiz Reyes
- Timothy Melo González