STRATEGY FOR THE IMPLEMENTATION OF A PERMANENT EDUCATION PROGRAM OF A SOCIAL HEALTH ORGANIZATION IN PRIMARY HEALTH CARE: AN EXPERIENCE REPORT

• DOI: 10.22533/at.ed.15936323240810

• Palavras-chave: Permanent education in health. Social organization. Third sector.

• Keywords: Permanent education in health. Social organization. Third sector.

• Abstract:

  Permanent Health Education (EPS) is a dynamic process, integrated with the National Health Policy, which aims at technical improvement, personal growth and the functional evolution of workers in the sector. Thus, it is extremely important to implement a solid EPS Policy, as this is a powerful tool for transforming the management of the Unified Health System (SUS). This study aims to report the process of implementation and evolution of an EPS program of a Social Health Organization (OSS) that manages 21 Primary Health Care Units in the city of Fortaleza-CE. This is an experience report covering information from June 2020 to June 2023. The OSS in question provides EPS to all doctors, dentists, nurses and the multidisciplinary team, in accordance with the management contract. In October 2020, it provided face-to-face training on the implementation of the adopted electronic medical record and management workshops for unit managers. In 2021, a virtual distance learning environment was implemented with the offer of the Improvement in Primary Care course (120h) and a short course on Electrocardiogram applied to Primary Care for doctors (16h).  In April 2022, there was a new structure with the adoption of several strategies. In the aforementioned month, there were 10 mini-courses with a workload of 16 hours each and in June 2023 it increased by 3.5 times, therefore, with 35 mini-courses. As for the percentages of approvals, they ranged from 61.4% to 88.6% during the period from April 2022 to June 2023, with some fluctuations. However, with higher values before the application of the new structure. An increase of approximately 16.4% in approvals was observed. EPS enables and contributes to the training of health professionals when formatted based on their needs, making it possible to raise the quality of services provided.