ERGONOMIC ANALYSIS OF WORK IN SUPERMARKET CHECKOUT OPERATORS

• DOI: 10.22533/at.ed.1592272205068

• Palavras-chave: Ergonomics. Ergonomic Analysis of Work. Checkout Operator.

• Keywords: Ergonomics. Ergonomic Analysis of Work. Checkout Operator.

• Abstract:

  Introduction: The checkout operators' workstation is an example of the need for ergonomic adaptations due to the risks that workers are exposed to while performing their tasks. Thus, ergonomic studies have been gaining ground in Brazil within organizations, since preventive work is less financially costly than corrective work. Goal: To carry out an ergonomic analysis of the work of checkout operators of a supermarket in the city of Campina Grande-PB. Metodologia: This is an exploratory descriptive research, developed in the work environment of checkout operators of the company MINIMERCADO FILEZÃO LTDA of Rede CompreMAIS. Ergonomic tools were used as instruments: RULA, SI, TLV-HAL and NASA-TLX, as well as a semi-structured ergonomics questionnaire adapted to the Renault method and the Corlett and Manenica diagram. Results: The results of the RULA, SI and TLV-HAL tools showed a high risk for the development of musculoskeletal disorders in the upper limbs based on the analysis of the tasks performed. The presence of a high mental load was also found, affecting cognitive and psychosocial aspects. The body regions with the highest pain intensity were the lumbar region and lower limbs, followed by shoulders and cervical region. Conclusion: There was a high risk of repetitiveness and mental demand, as well as a high risk for the development of musculoskeletal disorders. The presence of ergonomic risks were also identified. Thus, it is suggested the implementation of corrective measures to minimize such risks.

• Número de páginas: 21