SOCIOEMOTIONAL SKILLS OF NURSES WORKING IN A UNIVERSITY HOSPITAL: CROSS-SECTIONAL STUDY

• DOI: https://doi.org/10.22533/at.ed.1595332528101

• Palavras-chave: Social Skills; Nursing; University Hospitals; Quantitative Method.

• Keywords: Social Skills; Nursing; University Hospitals; Quantitative Method.

• Abstract:

  The objective of this study was to assess the social-emotional competencies of nurses working in a university hospital in northeastern Brazil. A cross-sectional study was conducted using the Social-Emotional Competency Scale, which has 25 items/assertive questions. A total of 112 nurses who work and/or have worked in management and/or in the units/services of the respective hospital participated in the study. The results showed that the nurses in the study obtained the highest average of 5.50 (standard deviation = 1.47) in the Social Awareness dimension, with the highest correlation occurring between the dimensions of Emotional Awareness and Emotional Self-Control (rho = 0.646). The confirmatory factor analysis showed satisfactory indices in the dimensions of Emotional Awareness, Social Awareness, Regulation, and Emotional Creativity. However, the Emotional Self-Control dimension showed low indices, contrary to the original scale model, which may be related to the number of respondents in the sample. When considering workers and users in their human and emotional dimensions, it is recognized that such competencies are elements that integrate important knowledge and, therefore, should be valued by the health and nursing fields, as well as in continuing education and the organizational environment.