Title: Quality in Higher Education. Case Study: School of Business Administration, Veracruz.

• DOI: https://doi.org/10.22533/at.ed.5157326050214

• Palavras-chave: tutoring, graduation rates, and accreditations.

• Keywords: tutoring, graduation rates, and accreditations.

• Abstract:

  In Mexico, the education system covers everything from basic to highly specialized needs, with a wide variety of programs throughout the country; it also offers educational programs for both public and private institutions. According to the Center for Public Policy Research, spending on education in 2024 accounted for 11.2% of total net spending; if distributed equally across the three basic educational levels, each level would receive approximately 3.73%, but this is not the case. In addition, over the past 10 years, the education budget has remained unchanged, with adult education, higher education, and basic education  being the affected sectors (IMCO, 2023) .  
  This study will focus on Institutions of Higher Education, highlighting success stories related to satisfactory graduation rates, high performance standards, continuous improvement, accreditations, and academic support for students. Consequently, the objective of this study is to analyze the factors contributing to success in higher education institutions to support the administrative and academic structures and procedures of those institutions seeking to achieve their goals. To this end, statistical data from the records of an institution that holds the necessary accreditations and recognitions to operate as a public educational institution offering bachelor’s degrees, specialized programs, and master’s degrees—the latter recognized within the quality standards of the National Postgraduate System—will be studied.