PERFORMANCE EVALUATION UNDER THE PERSPECTIVE OF COHERENCE AND FAIRNESS PERCEPTIONS

• DOI: 10.22533/at.ed.5583172331055

• Palavras-chave: PERFORMANCE EVALUATION. PERCEPTION OF COHERENCE. PERCEPTION OF SENSE OF JUSTICE.

• Keywords: PERFORMANCE EVALUATION. PERCEPTION OF COHERENCE. PERCEPTION OF SENSE OF JUSTICE.

• Abstract:

  In the current work context, with great competitiveness and constant changes, performance evaluation is a strategic tool for promoting productivity and developing worker skills. This way, performance evaluation can be considered a social phenomenon and can influence behavior. However, some factors present in performance evaluation can distance practice from theory, compromise or even invalidate the evaluation process, in addition to increasing dissatisfaction among those involved. Thus, studies become important that allow a deeper understanding of subjective influences present in the performance evaluation stages, such as the sense of justice and coherence perceived throughout the process. In order to contribute to the theme, this study aims to put performance evaluation in perspective from the perspective of the sense of justice and coherence perceived by the individuals participating in the process, through an integrative review carried out with the CAPES journal base. For the research, the descriptors “performance evaluation” and “coherence” and “performance evaluation” and “sense of justice” were used. In total, five articles were selected for analysis. Although not standardized, an alignment of concepts was observed: 'performance evaluation' understood as a formal management system that makes it possible to both evaluate the fulfillment of the objectives/goals established by the organization, and the development of skills and abilities necessary for the job; 'sense of justice', referred to as a principle of moral and psychological construction, whose feelings, conduct and attitudes are permeated by the proposition of justice in which people start from the same original position of freedom and equity; and 'coherence', understood as a proximity between the ideal, the real and the perceived. The articles analyzed also showed that, although the topic of performance evaluation has been studied for a long time, it is still controversial and presents practical difficulties in organizational management, evidenced in the psychological aspect that guides work processes. The research also confirmed the importance of the perception of coherence and the sense of justice for the legitimacy of the performance evaluation process.