ACCESS TO HEALTH INFORMATION THROUGH TECHNOLOGY: A CHATBOT VALIDATED BY HEALTH PROFESSIONALS

• DOI: 10.22533/at.ed.1592562222091

• Palavras-chave: Access to Health Information, Access to Health Technologies, Health Education, IST

• Keywords: Access to Health Information, Access to Health Technologies, Health Education, IST

• Abstract:

  Sexually transmitted infections (STIs) are a serious public health problem in Brazil and worldwide. Especially in the young and low-income population. Prevention is a fundamental pillar in the control of these diseases, however, a large portion of the population does not have access to quality information. Given this scenario, the construction of an instrument that guarantees free access to health information proved to be a feasible alternative, as it is a reliable and confidential tool. This way, a chatbot was created, a tool that, through the construction of logical flows - based on information technology programming, allows communication with the user in an interactive and objective way, in order to promote education and guidance in health using a language accessible to the population, with a view to STI prevention. This tool provided an empowerment of its users, being, therefore, a reliable alternative of access to information with relevance in the context of education and communication in health.